Contact Mission Australia

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Looking for a service or program?

Mission Australia provides hundreds of free community and employment services in cities, suburbs, towns and remote areas across Australia. Find your local service.

Counselling Support

While Mission Australia offers counselling through many of its services, we do not have the capacity to provide around-the-clock support.

If you need someone to talk to immediately, please call the good people at Lifeline on their 24-hour crisis support line on 13 11 14.

Supporter Hotline

If you would like to make a donation over the phone, or would like to update your details, please contact our Supporter Hotline:

Monday to Thursday - 8.30am to 8.00pm
Friday - 9.00am to 5.00pm

Closed on NSW public holidays. 

t 1800 888 868
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Our offices

Media contacts

For all national media enquiries

Anne-Marie Baker – National Manager Media and Public Affairs
0475 959 494 or This email address is being protected from spambots. You need JavaScript enabled to view it.

For all NSW/ACT media enquiries

Leanne Budd - NSW Media Manager
0457 505 342 or  This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it.

For all Queensland media enquiries

Renee Mickelburgh - QLD Media Support
0458 357 539 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Volunteering

If you would like information on volunteering with Mission Australia or to apply for a specific volunteering role or register your interest, please visit the Volunteering section of our website or you can contact us at the details below:

t 1800 110 578
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Corporate partnerships

If you would like information on our corporate partnerships and how you can partner with us, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Household goods and clothing dondations in NSW

Mission Australia operate 10 Big Heart op shops in New South Wales – in the Illawarra, Shoalhaven, Goulburn, Campbelltown and Liverpool. If you live in these areas, you can drop clothes, shoes and blankets in your nearest Big Heart donation bin. Big Heart also offers a furniture pick-up service. Contact us to find out more.

Unfortunately, we do not have the facility to accept donations of clothes, blankets or furniture from outside the Big Heart catchment area.

We recommend residents in other parts of Australia call the Salvos on 13 72 58.

Food donations

As grateful as we to receive your offers, Mission Australia is unable to accept food donations.

If you are in the Sydney metro area and wish to donate fresh, excess food from a catered event, please call our friends at Oz Harvest on (02) 9516 3877. To make a food donation outside the Sydney area, visit foodbank.com.au.

Questions, feedback & complaints

Mission Australia values the feedback we receive. Your input enables us to improve service delivery and ensure we meet the expectations of our supporters and the people we work with.

To provide feedback on our fundraising activities, including face-to-face fundraisers, direct mail appeals and advertising, or to ask a question, please contact us at:

t 1800 888 868
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You can also write to us at:
Mission Australia, GPO Box 3515, Sydney NSW 2001, Australia

Services Directory

Founding Purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'